Introduction
We respect your privacy. This policy explains how elhormaagency we collects, uses, shares, and protects your personal information when you visit our website or make purchases.
Information We Collect
- Personal details: name, email, phone, address (e.g. shipping).
- Order information: products ordered, payment method (card, etc.), order history.
- Website usage: cookies, IP address, device/browser type, browsing behavior.
How We Use Your Data
- Process and fulfill orders.
- Communicate order statuses and marketing (with your consent).
- Improve website functionality and user experience.
- Comply with legal obligations.
Sharing Your Info
- Service providers (e.g. courier, payment processor).
- Legal compliance: if required by law (court order, investigations).
- Never sold to third parties for marketing.
Data Retention
We retain personal data as long as necessary to fulfill orders or for legal compliance. Marketing preferences are stored until you opt out.
Cookies & Tracking
- Functional cookies to keep you logged in, retain cart.
- Analytical cookies (e.g. Google Analytics) to understand usage.
- You can manage or disable cookies via your browser.
Your Rights
Depending on your region, you may have rights to:
- Access or correct your data
- Delete your data (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent
Please contact us at [email address] to exercise any rights.
Security
We use SSL encryption and maintain secure servers to protect your data.
Children’s Privacy
We do not target or knowingly collect information from children under 13 (or legal minimum age in your jurisdiction).
Changes
We may update this policy. We’ll notify you via email and update the date at the top.
Contact
Email: Contact@jouharii.com
109 THOMAS LN HUSTONVILLE, KY 40437